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Survey Research

  • Survey design and planning
  • Survey instruments and questionnaires
  • Mail, telephone and Web-based surveys
  • Data coding and entry
  • Raw data processing and management
  • Basic and advanced statistical analysis
  • Data analyses, interpretation and translation
  • Post-survey prioritization and action planning
    Interactive or static reports

Other Data Collection

  • Community needs assessments
  • Focus groups and interviews
  • Customer/client panels
  • Descriptive and narrative data analysis
  • Content analysis (client/customer communication and text analysis)
  • Data integration (statistical analysis and descriptive analysis)

Market Research Analysis

  • Customer opinion and preference research
  • Market identification
  • Competitive market data collection
  • Geospatial market analysis and data integration
  • Market penetration research
  • Market forecasting
  • Custom analytics
  • High level reports, presentations, executive summaries and dashboards

Strategic Planning

  • Visioning
  • Idea generation
  • Planning and goal prioritization
  • SWOT and gap analysis processes
  • Action planning and mapping
  • Appreciative inquiry
  • Public Interest Design (PID) and prototyping

Communication and Group Process

  • Small- and large-group facilitation
  • Group decision making and problem solving
  • Intercultural communication training
  • Ethical communication training
  • Structured dialogue processes and training
  • Conflict management and mediation
  • Public engagement research and training

Measurement and Evaluation

  • Community needs assessments
  • Program measures and evaluation
  • Benchmarking and outcome research
  • Group process and outcome evaluation

Spacial Analysis and Outcome Research

  • Spacial modeling
  • GIS mapping
  • Database design
  • Quasi-experimental design
  • Program measures and evaluation
  • Action Research