H2N History and Background

In central Wisconsin, Hmong and Hispanic communities are particularly vulnerable to the negative health, educational, and economic impacts of COVID-19. Many of these disparities can be attributed to language, cultural, and literacy barriers as well as insufficient awareness of available services, resources, and lack of protection in workplaces. Immigration issues and discrimination add further complication.

In March 2020, the Wisconsin Institute for Public Policy and Service (WIPPS) partnered with the Medical CollegeCommunication Model all levels of H2N communicate are equal with each other of Wisconsin-Central Wisconsin to develop a network of concerned community organizations to respond and address existing communication barriers with the Hmong and Hispanic communities. H2N focuses on the strengthening of communication channels and information exchange between public health facing organizations and Hmong and Hispanic communities in central Wisconsin.

Through established relationships, WIPPS recruited respected and well-connected bilingual Hmong and Hispanic Community Coordinators (CCs) who then each recruited four individuals to be Community Health Workers (CHWs). Four Hmong and four Hispanic CHWs were trained in May 2020. Trainings included basic CDC and WI DHS information about COVID-19, prevention and mitigation, and familiarization with the CDC site. CHWs shared community concerns, information gaps, social networks preferred in their communities, and types of messaging that might be most helpful. Modelling prevention strategies such as wearing masks, physical distancing, hand washing/sanitizing was emphasized.

H2N has found that written materials have limited value given language and literacy barriers. Video and person-to-person messaging is often much more effective. A partnership with United Way of Wisconsin developed to raise awareness about 211 with a goal of increasing Hmong and Hispanic community comfort with utilization of the service. Liaisons have been providing feedback about potential barriers and suggestions about making the service feel more accessible, welcoming, and safe for people in Hmong and Hispanic communities.

WIPPS/H2N was awarded DHS Influenza Community Outreach funding to engage Hmong and Hispanic communities about influenza and influenza vaccines beginning November 1. These funds allowed for the hiring of several more CHWs. Through CHW community conversations over the past several months, among other things, we have learned that there is general mistrust about vaccinations, disease constructs in Hispanic cultures or traditional Hmong culture may not be amenable to vaccines, and there are financial barriers for uninsured and logistical barriers for accessing vaccines. Outreach by trusted messengers and making affordable influenza vaccines accessible will be paramount in improving influenza vaccination rates in Hmong and Hispanic communities.